UX Design & Optimization

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Design That Thinks Like Your Users Do

A beautiful website is meaningless if people can’t figure out how to use it. That’s where UX (User Experience) design comes in. It’s about making your site easy to navigate, effortless to understand, and intuitive from the first click to the last. When users feel confident on your site, they’re more likely to stick around, trust your brand, and take action.

Why UX Design Matters

User experience isn’t just a buzzword—it directly impacts your bottom line. If users get confused, frustrated, or overwhelmed, they leave. That increases your bounce rate, lowers conversions, and sends negative signals to search engines.

Good UX means:

  • Visitors can find what they need without thinking
  • Calls-to-action are obvious and compelling
  • The site feels fast, fluid, and reliable—especially on mobile
  • Every interaction builds trust and momentum

Whether you’re trying to get more leads, sell more products, or reduce support requests, UX optimization is the lever that makes everything else work better.

What I Offer in UX Design & Optimization

I don’t just guess what looks good—I follow real usability principles and data-backed design patterns to improve how your site performs. My UX process includes:

  • UX Audits – I evaluate your site’s structure, navigation, mobile layout, and flow to identify usability roadblocks.
  • Wireframing & Prototyping – Visual layouts to test structure and user flow before development begins.
  • Conversion Path Analysis – I examine how visitors move through your site and refine the paths that lead to conversions.
  • Mobile UX Optimization – I ensure your site functions perfectly on phones and tablets—where most traffic happens.
  • Accessibility Improvements – I make your site more usable for everyone, including people with visual or motor impairments.

UX + SEO = Better Rankings and Engagement

User experience is now a ranking factor. Google’s Core Web Vitals measure things like loading speed, visual stability, and interaction delay—all of which relate directly to UX. A better experience means longer visits, more engagement, and higher rankings.

That’s why I build sites with:

  • Simplified navigation and menu structures
  • Consistent, accessible design systems
  • Fast, mobile-first page layouts
  • Readable content with strong visual hierarchy

Who I Work With

I help small businesses, coaches, creative professionals, and service-based companies that want more than just a nice-looking website. Whether you’ve got an outdated site or a shiny new one that isn’t converting, I’ll improve your UX and make your site work harder.

Why Hire Me for UX?

I’ve been designing websites since 2007 and I understand both the creative and technical sides. I don’t just make things pretty—I design with purpose. Every section, layout, and flow is built around the question: *”What do users need to feel confident and take action?”*

  • 17+ years of UX + front-end experience
  • Focused on real-world usability and mobile-first best practices
  • Strong foundation in SEO, CRO, and accessibility
  • Custom-built themes—no bloated templates or builder hacks

Let’s Fix What’s Holding Your Website Back

If your site feels clunky, confusing, or underperforming, I’ll help you pinpoint what’s wrong and turn it into something that feels effortless for users—and profitable for you. UX design isn’t just about design—it’s about business outcomes. Let’s make every click count.

Ready to Get Started?

Fill out the form below and I’ll be in touch with a quote.

“getting noticed on Google like never before”

Before Chris came along, I was completely overwhelmed trying to juggle running the salon and managing our online presence. I barely had time to breathe, let alone focus on marketing! Now that I have Chris handling everything with the Local Hero package, our website is sharp, and we’re getting noticed on Google like never before. Clients are finding us without me lifting a finger, and I finally have time to focus on my passion—making my clients feel fabulous.

Jo Clark, Owner of Johanna Clark Hair

Jo Clark, Owner of Johanna Clark Hair

“I’m blown away by the difference!”

I’ll be honest, before Chris stepped in, our website was a bit of a dinosaur. Parents had a tough time finding us, and we were missing out on potential sign-ups. Now that we’re using his Local Hero package, the site is modern, easy to navigate, and we’re coming up at the top of search results. I’m blown away by the difference! It’s been a game-changer for us, and I can get back to doing what I love—coaching the next generation of soccer stars.

Ben Clark, Owner of Soccer Sidekicks

Ben Clark, Owner of Soccer Sidekicks

Jon Ward, Owner of CCS

Jon Ward, Owner of CCS

Frequently Asked Questions

Explore the FAQ section for clear, concise answers to common questions about services, process, and getting started. Whether you're planning a project or just curious, this is your go-to resource for quick insights and confident next steps.

How long will it take to see results?

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What if I’ve tried other solutions and nothing has worked?

More Clients. More Calls. More Leads.

I help businesses get more customers within driving distance of their location. Or, help businesses find customers within their catchment area. Having an awesome, fast, mobile-friendly website is only one part of a multi part plan. Through Local SEO marketing and content creation, I help businesses get more leads and drive traffic to your site.

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