A beautiful website is meaningless if people can’t figure out how to use it. That’s where UX (User Experience) design comes in. It’s about making your site easy to navigate, effortless to understand, and intuitive from the first click to the last. When users feel confident on your site, they’re more likely to stick around, trust your brand, and take action.
User experience isn’t just a buzzword—it directly impacts your bottom line. If users get confused, frustrated, or overwhelmed, they leave. That increases your bounce rate, lowers conversions, and sends negative signals to search engines.
Good UX means:
Whether you’re trying to get more leads, sell more products, or reduce support requests, UX optimization is the lever that makes everything else work better.
I don’t just guess what looks good—I follow real usability principles and data-backed design patterns to improve how your site performs. My UX process includes:
User experience is now a ranking factor. Google’s Core Web Vitals measure things like loading speed, visual stability, and interaction delay—all of which relate directly to UX. A better experience means longer visits, more engagement, and higher rankings.
That’s why I build sites with:
I help small businesses, coaches, creative professionals, and service-based companies that want more than just a nice-looking website. Whether you’ve got an outdated site or a shiny new one that isn’t converting, I’ll improve your UX and make your site work harder.
I’ve been designing websites since 2007 and I understand both the creative and technical sides. I don’t just make things pretty—I design with purpose. Every section, layout, and flow is built around the question: *”What do users need to feel confident and take action?”*
If your site feels clunky, confusing, or underperforming, I’ll help you pinpoint what’s wrong and turn it into something that feels effortless for users—and profitable for you. UX design isn’t just about design—it’s about business outcomes. Let’s make every click count.
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Before Chris came along, I was completely overwhelmed trying to juggle running the salon and managing our online presence. I barely had time to breathe, let alone focus on marketing! Now that I have Chris handling everything with the Local Hero package, our website is sharp, and we’re getting noticed on Google like never before. Clients are finding us without me lifting a finger, and I finally have time to focus on my passion—making my clients feel fabulous.
I’ll be honest, before Chris stepped in, our website was a bit of a dinosaur. Parents had a tough time finding us, and we were missing out on potential sign-ups. Now that we’re using his Local Hero package, the site is modern, easy to navigate, and we’re coming up at the top of search results. I’m blown away by the difference! It’s been a game-changer for us, and I can get back to doing what I love—coaching the next generation of soccer stars.
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I help businesses get more customers within driving distance of their location. Or, help businesses find customers within their catchment area. Having an awesome, fast, mobile-friendly website is only one part of a multi part plan. Through Local SEO marketing and content creation, I help businesses get more leads and drive traffic to your site.
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